As we prepare for the summer visitation period, St Helens' local businesses and community members are invited to a practical session focused on strengthening the customer experience and service delivery. Together, we’ll explore simple ways to create outstanding visitor experiences that reflect and reinforce the East Coast Tasmania brand.
Delivered by Hospitality Tasmania in partnership with East Coast Tasmania Tourism, the session is an opportunity to gain practical tips, share ideas, build connections and explore opportunities for collaboration and cross-promotion ahead of the busy summer season.
Join East Coast Tasmania Tourism (ECTT) & The Tourism Industry Council Tasmania (TICT) for an afternoon of industry connection, learning and celebration.
We'll recognise the recipient of our Industry Recognition Award – Positive Impact, celebrating a tourism business or individual making a meaningful contribution to the East Coast through environmental stewardship, community wellbeing, sustainable business practices and creating lasting positive outcomes for our region.
The event will also feature the launch of the TICT EV Ready Tasmania program, providing practical guidance to help tourism businesses prepare for the growing number of electric vehicle travellers. You'll also hear the latest updates from the Tourism Industry Council Tasmania on its Industry Toolkit, including valuable resources and support available to tourism operators.
Parks and Wildlife Service (PWS) has shared a project update on the Freycinet Visitor Gateway Project, which outlines proposed improvements to visitor facilities and access within Freycinet National Park. The planned development includes a new visitor gateway and upgrades to visitor infrastructure, with the project also considering traffic management and improved visitor experiences.
Tourism operators and community members are encouraged to visit the PWS project website for further information, including the latest project update, proposed works and project timeline as planning progresses.
Tourism Tasmania is inviting Tasmanian tourism operators to express their interest in participating in the ATEC Meeting Place 2026 famil program. The program provides an opportunity to showcase your business to visiting tourism industry professionals, with itineraries featuring accommodation, tours, experiences, transport, food and beverage offerings across the state.
The pre-famil program begins 21 October 2026, with the post-famil program commencing 29 October 2026. Famil itineraries will range from 2–5 nights. ATEC members will be prioritised, however ATEC membership is not essential to apply.
Insurance can be a challenging area for tourism operators, particularly when it comes to understanding what insurers are looking for and how to manage risks. Tourism Indusrty Council Tasmania (TICT) has developed a new Insurance Toolkit to provide practical guidance for businesses navigating these issues.
The toolkit covers ways operators can better understand their insurance needs, identify and manage potential risks, and take steps that may help improve their insurability. It’s a useful resource to have on hand when reviewing your current cover or preparing for your next conversation with an insurer.
Regional Development Australia Tasmania is calling for nominations for the 2026 Tasmanian Regional Development Champions Awards, recognising the people making a positive difference in communities and regions across the state. With categories including Sustainability Champion, Rising Star in Regional Leadership, Quiet Achiever, Excellence in Collaboration and Partnerships, and Circular Economy Champion, there are plenty of ways to recognise someone doing great work.
Know someone who deserves recognition? Nominate them for a Regional Development Champion Award and help shine a light on the people driving positive change across Tasmania.
There are a number of industry grants and funding opportunities now available to help support your business visit the website
The Tasmanian tourism industry acknowledges the Tasmanian Aboriginal people and their enduring custodianship of lutruwita / Tasmania. We honour 40,000 years of uninterrupted care, protection and belonging to these islands, before the invasion and colonisation of European settlement. As a tourism industry that welcomes visitors to these lands, we acknowledge our responsibility to represent to our visitors Tasmania’s deep and complex history, fully, respectfully and truthfully. We acknowledge the Aboriginal people who continue to care for this country today. We pay our respects to their elders, past and present. We honour their stories, songs, art, and culture, and their aspirations for the future of their people and these lands. We respectfully ask that tourism be a part of that future.
East Coast Tasmania Tourism Inc, PO Box 115, Bicheno, Tasmania 7215, Australia
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